Shipping & Returns
Free Shipping on Domestic Orders Over $75
Free Shipping on domestic orders over $75 applies to all orders shipped within the USA. All domestic orders shipped via USPS (unless otherwise specified).
Shipping & Delivery Time
Most orders are processed and shipped within 1-2 business days of purchase. However, please allow up to 5 business days for processing. All orders are shipped from Honolulu and delivery time is based on shipping method. See below for details.
We currently only offer USPS Priority Mail. Shipping prices are calculated using USPS real-time quotes and are based on weight and destination. Standard delivery time is 1-3 business days from date shipped, but may take longer. TRADES HAWAII is not responsible for any lost, stolen, or damaged shipments and the buyer assumes all responsibilities of claims made with the shipping carrier.
We currently offer USPS First Class Mail, USPS Priority Mail International, and UPS Worldwide Expedited Shipping. Pricing is calculated at checkout using USPS and UPS real-time quotes and is based on weight and destination. We ship to the address provided. If packages are undeliverable for any reason, including customer’s refusal to pay duties, TRADES HAWAII is not responsible for return shipping costs or for retrieving merchandise. TRADES HAWAII is not responsible for international shipping delays, such as customs delays, and is not held responsible for any customs duties or taxes issued by your respective country. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact firstname.lastname@example.org if you have any questions.
USPS First Class Mail
Standard delivery time for USPS First Class is 7-10 business days from date shipped, but may take longer. As of now, USPS does not offer delivery confirmation or tracking for international shipments. Custom law differs in each country so in some cases orders may get inspected by customs which delays delivery.
*Flat Rate (USPS First Class Mail) delivery is not guaranteed and is at the risk of the buyer. Unfortunately, TRADES HAWAII will not be responsible for replacing lost, delayed, damaged, or stolen packages shipped via First Class Mail. The use of UPS Worldwide Expedited is strongly encouraged for all International orders.
USPS Priority Mail International
Standard delivery time for USPS Priority Mail International is 6-10 business days from date shipped, but may take longer. USPS Priority Mail International is a more reliable service for international shipments than USPS First Class Mail.
UPS Worldwide Expedited
Standard delivery time for UPS Worldwide Expedited is 3-4 business days from date shipped, but may take longer. UPS Worldwide Expedited is a guaranteed, reliable service for international shipments.
Please note that the Shipping and Billing country must match.
See return policy here.